I, personally, have a dilemma with my day to day operational activities in regards to my customers. It really concerns me that so many people in this Industry are complaint driven. Often it begins with a competitor who slams your reputation. The problem is that I have not lived a conventional life always, it is more attractive to discredit us or anyone else to make themselves look better and to take the spyglass off of them. But, I assure you I do more for my clients than most companies ever thought about doing and that will never change.